| How will I know if my order has been processed? |
| We will send a confirmation email to you that confirms the details of each transaction. This email will contain the items purchased as well as the amount charged. |
| How long will it take for me to receive my order? |
| Customers may expect to receive their shipment 7-14 business days after they receive the confirmation email from us confirming receipt of the order. The confirmation email will also contain a link that will allow the customer to check on the order's status. |
| Does the merchandise arrive assembled? |
| In order to save money on shipping, items are not pre-assembled |
| How do I know that this purchase will be a secure transaction? |
| We have partnered with MonsterCommerce in order to give our customers reliable, secure transactions. We are glad to pay a fee in order to make sure that our customers will feel safe purchasing online. Our e-commerce website is equipped with 128-bit SSL Security. |
| What is the Return Policy? |
| Returns are accepted within 30 days of the purchase. All items must be in original packaging and in original condition. Due to the nature of the Ready-To-Assemble furniture, returns will only be accepted if the items are in the original packaging. Customers are responsible for the freight charges on returned orders. Please double check your order to ensure accuracy before completing the checkout process. If you are purchasing computer desks, please make sure that they fit in the space that you have available. Once the manufacturer has received the return, it will send a replacement or you will receive a credit on your credit card minus a 15% re-stocking fee. |
| What should I do if my order was damaged in shipping? |
| We want you to be satisfied with your purchase. If the items delivered have obvious signs of damage, please refuse the shipment and they will be sent back to the manufacturer. Once the manufacture has received the return, it will send a replacement or you will receive a credit on your credit card. Since each situation is different, please contact us so that we can resolve the problem. |
| Do you ship outside the continental United States? |
| Due to the cost of shipping large products, we do not currently ship outside the 48 contiguous United States. |
| How will I know if my order has been processed? |
| We will send a confirmation email to you that confirms the details of each transaction. This email will contain the items purchased as well as the amount charged. |
| How long will it take for me to receive my order? |
| Customers may expect to receive their shipment 7-14 business days after they receive the confirmation email from us confirming receipt of the order. The confirmation email will also contain a link that will allow the customer to check on the order's status. |
| Does the merchandise arrive assembled? |
| In order to save money on shipping, items are not pre-assembled |
| How do I know that this purchase will be a secure transaction? |
| We have partnered with MonsterCommerce in order to give our customers reliable, secure transactions. We are glad to pay a fee in order to make sure that our customers will feel safe purchasing online. Our e-commerce website is equipped with 128-bit SSL Security. |
| What is the Return Policy? |
| Returns are accepted within 30 days of the purchase. All items must be in original packaging and in original condition. Due to the nature of the Ready-To-Assemble furniture, returns will only be accepted if the items are in the original packaging. Customers are responsible for the freight charges on returned orders. Please double check your order to ensure accuracy before completing the checkout process. If you are purchasing computer desks, please make sure that they fit in the space that you have available. Once the manufacturer has received the return, it will send a replacement or you will receive a credit on your credit card minus a 15% re-stocking fee. |
| What should I do if my order was damaged in shipping? |
| We want you to be satisfied with your purchase. If the items delivered have obvious signs of damage, please refuse the shipment and they will be sent back to the manufacturer. Once the manufacture has received the return, it will send a replacement or you will receive a credit on your credit card. Since each situation is different, please contact us so that we can resolve the problem. |
| Do you ship outside the continental United States? |
| Due to the cost of shipping large products, we do not currently ship outside the 48 contiguous United States. |
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